aopta - The Property Tax Experts

Terms of use

Terms of Use
Last updated: September 12, 2026

Welcome to AOPTA The Property Tax Experts, LLC (“AOPTA,” “Company,” “we,” “our,” or “us”). By accessing or using our website, services, forms, communications, or other products and services (collectively, the “Services”), you agree to these Terms of Use.

If you do not agree with these Terms, please do not use our Services.

Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.

We may revise these Terms periodically. Any updated version will be posted on this page with a revised “Last updated” date.

Use of Our Services

AOPTA provides property tax consulting and property tax appeal-related services for residential and commercial property owners.

Information provided through our website is for general informational purposes and does not guarantee a specific property tax reduction, appeal outcome, refund, or tax savings.

Specific client services, fees, responsibilities, and representation terms may also be governed by a separate written agreement between AOPTA and the client.

Eligibility

You must be at least 18 years old to use our Services.

By using our Services, you represent that the information you provide is accurate and that you have the legal authority to provide such information.

Prohibited Uses

You may not use our Services to:

Violate any applicable law or regulation.
Submit fraudulent, misleading, or false information.
Interfere with the operation or security of our website.
Attempt to gain unauthorized access to our systems.
Upload malicious code, viruses, or harmful content.
Infringe upon the rights of AOPTA or any third party.

SMS Terms & Conditions

By providing your mobile phone number and opting in to receive SMS or MMS messages from AOPTA The Property Tax Experts. LLC, you agree to receive text messages related to your property tax inquiry and the services you have requested.

Types of SMS Messages

Messages may include:

Responses to property tax inquiries
Consultation scheduling
Appointment confirmations and reminders
Document requests
Property and assessment information requests
Filing updates
Property tax appeal status updates
Hearing reminders
Filing deadline reminders
Customer support communications

Message Frequency

Message frequency varies depending on your property tax inquiry, appointments, filing activity, appeal status, and requested services.

Message and Data Rates

Message and data rates may apply according to your mobile carrier and wireless service plan.

AOPTA is not responsible for charges imposed by your mobile carrier.

SMS Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message from AOPTA The Property Tax Experts. LLC.

After replying STOP, you will receive an opt-out confirmation and no further messages will be sent unless you choose to opt in again.

SMS Help and Support

For assistance with SMS messaging, reply HELP to any message.

You may also contact us at:

Phone: +1 (310) 425-0060
Email: appeals@aopta.com

SMS Consent

Consent to receive SMS or MMS messages is not a condition of purchasing or receiving services from AOPTA.

Customers may provide consent through our website forms or verbally during a telephone conversation.

Where applicable, consent is recorded and maintained by AOPTA before SMS communications are initiated.

Mobile Information and Privacy

AOPTA The Property Tax Experts. LLC does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes.

Your information is handled in accordance with our Privacy Policy:

https://aopta.com/privacy-policy/

Email and Electronic Communications

By providing your email address or communicating with us electronically, you agree that we may send communications related to your inquiry or services.

Where applicable, marketing emails will include an option to unsubscribe.

Service-related or transactional communications may still be sent when necessary to provide requested services.

Intellectual Property

All content on this website, including text, graphics, logos, images, trademarks, software, and other materials, is owned by or licensed to AOPTA The Property Tax Experts, LLC unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit any portion of our website or Services without prior written permission.

User-Submitted Information

By submitting information, documents, files, property information, or other materials to AOPTA, you represent that you have the right to provide such information.

You agree not to submit information that:

Is fraudulent or intentionally misleading.
Violates applicable law.
Infringes another person’s rights.
Contains malicious software or harmful code.

Privacy

Your use of our Services is also governed by our Privacy Policy.

Please review our Privacy Policy at:

https://aopta.com/privacy-policy/

Disclaimer

Our Services are provided on an “as is” and “as available” basis.

AOPTA does not guarantee that:

A property tax assessment will be reduced.
An appeal will be successful.
A particular refund or tax savings amount will be obtained.
Our website will always operate without interruption or error.

Limitation of Liability

To the fullest extent permitted by law, AOPTA The Property Tax Experts, LLC and its officers, employees, representatives, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages resulting from:

Your use or inability to use our Services.
Unauthorized access to information.
Interruptions or errors affecting the website.
Reliance on information available through our website.
Third-party services or content.

Indemnification

You agree to indemnify and hold harmless AOPTA The Property Tax Experts, LLC, its affiliates, officers, employees, contractors, and representatives from claims, liabilities, damages, losses, and expenses arising from:

Your misuse of our Services.
Your violation of these Terms.
Your violation of applicable law.
Your infringement of another party’s rights.

Termination

You may stop using our Services at any time.

We reserve the right to suspend or terminate access to our Services if we reasonably believe a user has violated these Terms or engaged in unlawful or harmful activity.

Opting out of SMS messages does not terminate any other services you may have requested from AOPTA.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Dispute Resolution

Before initiating formal legal proceedings, you agree to attempt to resolve disputes with us informally by contacting:

anthonyoconnor@aopta.com

If a dispute cannot be resolved informally, it may be resolved through arbitration or other proceedings as permitted by applicable law.

Changes to These Terms

We may update these Terms from time to time.

The current version will always be posted on this page with the latest revision date.

Your continued use of our Services after updated Terms are posted constitutes acceptance of the revised Terms.

Contact Information

For questions regarding these Terms, our SMS program, or our Services, please contact:

AOPTA The Property Tax Experts, LLC
863 Bowsprit Rd #201
Chula Vista, CA 91914